The BEC Defense Playbook — before $2.9 billion becomes your problem
CEO impersonation. Vendor invoice swap. Payroll diversion. One DMARC record and an out-of-band callback policy stops 90% of it. The other 10% is covered in this playbook.
CEO impersonation. Vendor invoice swap. Payroll diversion. One DMARC record and an out-of-band callback policy stops 90% of it. The other 10% is covered in this playbook.
How it works
BEC is not a brute-force attack. It's a targeted social engineering operation built on research, patience, and the exploitation of trust. Understanding the kill chain is the first step to stopping it.
Attacker scrapes LinkedIn for org structure, reviews SEC filings, press releases, and social media for transaction activity.
Real email account compromised via phishing, OR lookalike domain registered (acme-inc.co vs acme-inc.com).
With account access, attacker reads email threads to learn deal timing, relationships, and language patterns.
Attacker inserts into an existing trusted email thread. The target sees a familiar thread and a familiar name.
"Wire routing changed." Urgency and secrecy layered on. "I'm in a meeting — process this before 3pm."
Funds hit the mule account and move through transit accounts within minutes. 72-hour recovery window starts now.
The attack patterns in detail
These five patterns account for the majority of BEC losses across industries. Each has distinct triggers, red flags, and a specific defense. The playbook covers all five in depth.
Lookalike domain or spoofed display name. Urgent wire request via email only, often framed as a confidential acquisition or settlement.
Real vendor email compromised or spoofed. "New banking instructions" timed to an expected invoice. Payment goes to attacker's account.
Attacker impersonates an employee and emails HR requesting a direct deposit change before next payroll run.
Attacker poses as outside counsel or settlement administrator. Funds must wire immediately for a confidential legal matter or deal close.
Executive impersonation requesting gift card purchases for a team event or charity. Codes sent via email. Lower dollar amount but high frequency.
Most organizations have SPF and DKIM set up but leave DMARC at p=none (monitor only). That means spoofed emails still reach your inbox. Moving to p=reject closes this gap. The playbook walks you through the full path.
Verify SPF and DKIM are configured for all your sending domains
Set DMARC to p=none — audit reports for 2–4 weeks to find all legitimate mail streams
Move to p=quarantine — spoofed emails go to spam instead of inbox
Enforce p=reject — spoofed emails are blocked before they reach anyone
Also covered: BIMI (brand logo in Gmail/Apple Mail), ARC for forwarding scenarios, external sender warning banners in Microsoft 365 and Google Workspace.
Free download
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