After Change Healthcare ($22M ransom, 100M+ records exposed) and Ascension (140 hospitals, EHR offline 30+ days), the threat calculus for hospital systems and medical groups changed permanently. Live expert training that addresses the actual attack patterns — help desk social engineering, EHR credential theft, and ransomware in a clinical setting. Direct Calendly booking. From $150.
Healthcare holds the highest-value personal data available — Social Security numbers, medical histories, insurance IDs, prescription records, and billing data — all in one place. An EHR record sells for $250–$1,000 on dark web markets. A credit card tops out at $5–$10. That's the economic incentive.
But the real reason healthcare pays ransoms is life-safety leverage. A hospital whose EHR goes dark can't pull up patient records, can't check medications, can't route medications from the pharmacy. Ambulances get diverted. Surgeries get cancelled. Every hour of downtime is a potential patient harm event. That leverage is why Change Healthcare paid $22M in days and Ascension's systems stayed dark for 30+ days.
The final piece is legacy system exposure. Medical devices run Windows 7. PACS systems stay on decade-old unpatched servers. IT teams balance the irreplaceable nature of these systems against the cybersecurity risk every day. Attackers exploit that gap — and they do it through your staff, not your perimeter.
Change Healthcare's cascade effect — where one compromised vendor disabled claims processing for a third of America's pharmacies and hospitals for weeks — proved that healthcare's vulnerability is systemic. The question isn't if your organization gets targeted. It's whether your team recognizes the attack in time to stop it.
HHS HC3 has issued repeated alerts about social engineering campaigns targeting hospital IT help desks — the same entry vector used in the Change Healthcare breach. The common denominator across all four incidents: credential theft via staff manipulation, not a sophisticated zero-day.
Not generic security awareness videos. Scenarios drawn from the breach patterns that hit healthcare organizations — help desk manipulation, clinical phishing, and ransomware in a patient-care environment. These are the exact attacks HHS HC3 documents.
HC3's most frequent healthcare alert: attackers call the IT help desk, impersonate a clinical staff member, and request a password reset or MFA bypass. The call sounds legitimate. The request is routine. The outcome is catastrophic. This drill trains your help desk staff on the exact patterns attackers use — and the verification protocol that stops them cold.
Healthcare staff face a specific phishing challenge: the volume of legitimate urgent communications (page callbacks, medication alerts, lab results, scheduling changes) creates a conditioned urgency response. Attackers exploit that. They send emails that look like STAT pages, medication changes, or urgent doctor requests. This drill trains clinical staff to recognize the difference.
When ransomware hits a hospital, the decisions made in the first 60 minutes determine whether patient care continues. Do you shut down the EHR? How do you communicate with clinical staff? What do you tell patients who show up for procedures? This tabletop exercise walks your leadership team through the actual Change Healthcare and Ascension scenarios — with a clinical context your administration team has never seen in a training before.
The HIPAA Security Rule's Administrative Safeguards (§164.308) mandate a workforce security awareness program that includes periodic security reminders, protection from malicious software, and login monitoring. The training must be documented. HHS OCR enforcement actions against hospitals have cited the absence of documented training as a contributing factor in penalties. Sessions with SecurEveryone generate the documentation you need for your HIPAA compliance program — and address the specific threat patterns that OCR has flagged in enforcement actions.
HIPAA Compliance Training →A step-by-step playbook for the first 60 minutes after a ransomware attack hits your hospital or medical group — covering triage, clinical operations continuity, OCR notification, law enforcement, and BC/DR activation. Built from the Change Healthcare and Ascension response patterns.
Download the Free Ransomware Defense Playbook →All three tiers include help desk social engineering, clinical phishing, and HIPAA training documentation. Pick the tier that fits your organization.
Yes. Every session includes a training completion record that satisfies HIPAA §164.308(a)(5) documentation requirements. The record includes session date, topics covered, attendee roster (for Business tier), and trainer credentials. We've provided these records to covered entities and business associates as part of their HIPAA compliance programs and OCR audit responses.
Yes. The Business tier (unlimited users at $900 flat) is specifically designed for organizations with multiple shifts, locations, or distributed staff. We schedule the 2-hour session at a time that works for your largest group, record it for staff who can't attend live, and provide the recording and training documentation to everyone who attended. For hospital systems with very large headcounts, we can run multiple sessions at a bulk rate — contact us before booking if you have more than 200 attendees.
Yes. Our clinical phishing drill covers the specific attack patterns used against healthcare organizations: Epic and Cerner system notifications (spoofed), medication change alerts, STAT page requests, and IT help desk impersonations. We research the current EHR threat landscape before every session and include the most recent attack patterns documented in HHS HC3 alerts. The social engineering drill includes examples of how attackers impersonate clinical staff to IT help desks — the primary entry vector in the Change Healthcare and Ascension breaches.
Yes. SecurEveryone executes BAAs with covered entities and business associates as a standard part of our engagement. If your organization requires a BAA before we can provide services, we'll execute it before training begins. Contact us before booking if you have specific BAA routing requirements — our legal team handles these routinely for healthcare clients.
Same week in most cases. Personal sessions can be scheduled within 48 hours. Executive sessions typically book within 3–5 business days. Business tier includes a 15-minute intake call to confirm headcount and session timing, then we schedule your 2-hour team webinar at your convenience. Emergency sessions (active breach concern) are available within 15 minutes, 24/7. Book directly via Calendly — no procurement delay or proposal process required.
Yes. Our curriculum team monitors HHS HC3 (Health Sector Cybersecurity Coordination Center) alerts, CISA advisories, and the Change Healthcare / Ascension post-incident reports. Every healthcare training session is updated to reflect the most recent documented attack patterns. The HHS HC3 social engineering guidance on help desk targeting is the foundation of Drill 01 in every healthcare session we run.
After Change Healthcare and Ascension, the question isn't whether you'll be targeted. It's whether your team recognizes the attack in time to stop it. Book a session and get your staff trained before the next HHS HC3 alert arrives in your inbox.