Is this training eligible for CE or CPE credits for banking certifications?
Yes. SecurEveryone provides a signed training completion certificate that most state banking associations, credit union leagues, and compliance organizations accept for continuing education credit. Check with your regulator — but our sessions are routinely approved for CRCM, CAMS, and AIB credits. We also provide a written training record suitable for FFIEC examination documentation.
Can we train front-line tellers and member services staff separately from the executive team?
Absolutely. The Business tier ($900 flat for unlimited users) allows you to run multiple sessions across different role groups — treasury and ops, member services, IT, and executives — all under one flat rate. We tailor the scenarios to each audience. Wire fraud recognition training for the teller line looks different from ransomware tabletop for the CISO.
How do you handle examiner documentation for FFIEC or state regulatory exams?
Every SecurEveryone session includes a written completion record with: session date, attendees (de-identified count), curriculum covered, threat scenarios addressed, and a signed attestation from the instructor. This documentation satisfies the FFIEC IT Handbook's requirement for documented security awareness training. We can also provide a formal Risk Assessment summary aligned to the FFIEC CAT that your examiner will recognize.
Do you work with fintech companies that aren't FDIC-insured?
Yes. We train a significant number of fintech companies, payment processors, embedded finance providers, and B2B financial services companies that fall outside traditional bank regulation. Our training covers the same threat patterns — wire fraud, account takeover, vendor risk — regardless of charter status. Fintechs that handle consumer funds or work with banking-as-a-service partners face the same BEC and phishing risks as community banks.
What's your approach to training credit unions vs. community banks?
Credit unions and community banks face virtually identical threat landscapes, but the compliance framework differs. Credit unions navigate NCUA regulations; community banks navigate OCC, FDIC, and state regulator frameworks. Our training maps to both. We also address the specific risks that credit unions face — member-facing vishing and phishing, shared branching vulnerability, and CUSO third-party risk — alongside the wire fraud and ransomware threats that affect all depository institutions.
Does the FinCEN ransomware advisory affect our training requirements?
FinCEN's 2024 ransomware advisory requires financial institutions to identify, report, and mitigate ransomware exposure, including maintaining BSA/AML compliance during ransomware events. FinCEN has flagged that ransomware payments can trigger SAR filing obligations. Our ransomware tabletop training specifically walks leadership through the FinCEN advisory requirements — including the ransomware payment decision tree, who to contact, and how to document the incident in a way that satisfies both the FBI IC3 report and the SAR filing obligation.
How often should financial services staff receive cybersecurity training?
FFIEC guidance calls for annual security awareness training at minimum. But in 2024, with wire fraud losses exceeding $2.9B annually (FBI IC3), annual training is insufficient for high-risk roles like treasury, wire operations, and member services. We recommend quarterly refreshers for wire-transfer-authorized staff, semi-annual for general staff, and tabletop exercises annually for the incident response team. Our Business tier at $900 flat makes quarterly training feasible even for smaller institutions.