Can you train staff who don't sit at a desk — like line workers and plant floor operators?
Yes. The Business tier ($900 flat, unlimited users) is designed specifically for this. We run targeted 30–45 minute sessions for plant floor staff that cover the specific threats they face: USB drops on the shop floor, social engineering by fake vendor technicians, and OT device credential harvesting. Desk-based sessions for IT, operations, and executives run separately at 60–120 minutes. One flat rate covers all role groups.
How do you handle the OT/IT divide — our OT engineers and IT team have very different threat models?
Exactly right — and this is where generic cybersecurity training fails manufacturers. OT engineers care about PLC integrity, SCADA availability, and vendor remote access. IT staff care about Active Directory, email phishing, and endpoint detection. We run separate sessions for each group, each anchored to the specific attack vectors they face. The OT session covers ICS-specific ransomware (LockerGoga at Norsk Hydro, EKANS/Snake ransomware that targets OT processes), while the IT session covers the IT-side intrusion that typically precedes the OT attack.
What about our CMMC 2.0 requirements as a defense contractor?
CMMC 2.0 Level 2 requires 110 NIST SP 800-171 controls, including AT.L2-3.2.1 and AT.L2-3.2.2 — security awareness training for all users who access Controlled Unclassified Information (CUI). SecurEveryone provides documented training records that satisfy these CMMC awareness training requirements. We also address the supply chain risk management practices required under SC.L2 controls. Our training completion certificate is formatted for C3PAO audit evidence.
Our facility uses legacy PLCs and SCADA systems that can't be patched — how does training help?
Legacy OT systems are the #1 attack vector — and training is often the only compensating control available when patching isn't possible. Training focuses on the human behaviors that protect unpatched systems: vendor access verification before any remote session, USB device policies, network segmentation awareness so operators don't inadvertently bridge IT and OT networks, and anomaly recognition (unexpected PLC behavior, unusual HMI activity). The Norsk Hydro attack succeeded not because of a zero-day, but because of a spear-phishing email that a trained employee could have stopped.
How long does a typical ransomware attack cost a manufacturer in downtime?
The industry average is 21 days of operational disruption, but OT-specific ransomware can extend this significantly. Norsk Hydro's 2019 LockerGoga attack forced a complete switch to manual operations at aluminum smelters — recovery took months and cost over $71M. Clorox's 2023 attack disrupted production for nearly two quarters, contributing to a ~$356M impact. JBS shut down all US beef plants for 11 days after a $11M REvil ransomware demand. The common thread: all three had IT security teams, but none had trained the human layer that let attackers in.
What's the risk of intellectual property theft for manufacturers?
IP theft is the second major threat vector, often overlooked behind ransomware. Nation-state actors — particularly Chinese APT groups documented in CISA and FBI advisories — target U.S. manufacturers for CAD files, production processes, and proprietary formulations. The FBI's 2024 IC3 report notes manufacturing as a top target for state-sponsored economic espionage. The Defend Trade Secrets Act (DTSA) provides federal remedies, but requires that companies take "reasonable measures" to protect the information — which includes documented employee training.
Do you provide training documentation for ISO 27001 or IEC 62443 audits?
Yes. Every SecurEveryone session includes a written completion record with: session date, attendees (de-identified count), curriculum covered, threat scenarios addressed, and a signed instructor attestation. This satisfies the security awareness training requirement in ISO 27001:2022 Annex A 6.3. For IEC 62443, we align our OT-specific training to ISA/IEC 62443-2-1, which requires personnel competency and awareness programs as part of the CSMS. CMMC-formatted records are available for defense contractor audit evidence.
How often should manufacturing staff receive cybersecurity training?
NIST SP 800-82 Rev 3 recommends annual training for all OT/ICS personnel with quarterly refreshers for high-risk roles (OT engineers, remote access users, vendor-facing staff). With manufacturing the #1 ransomware target sector for three consecutive years (Dragos ICS/OT Cybersecurity Year in Review 2024), annual training is insufficient for the threat environment. The Business tier at $900 flat makes quarterly training cost-effective even for facilities with 50–500 employees.